Network monitoring services from AlturaNet provide proactive visibility into connectivity health — with incident response, status reporting, and technical support defined in your service agreement.
What's included
- Connectivity uptime and performance monitoring
- Alerting and incident notification per agreed channels
- Incident triage and response during service hours
- Root cause analysis and remediation coordination
- Periodic status and health reports
- Runbook and escalation documentation
Monitoring options
Monitoring coverage and support hours are defined in individual agreements based on your requirements, sites covered, and response time expectations.
Response times and monitoring scope vary by agreement. Contact us to discuss SLA options for your environment.